Quantos S.A. is committed to providing reliable services to its customers, to their complete satisfaction. Our company treats all its customers the same: they all have high quality expectations which must be met. This is achieved through an organizational environment with adequate observation points and feedback loops for self-improvement in efficiency and effectiveness.

Our Quality Policy aims at:

• Improving the quality of services offered to customers
• Improving the timeliness of our services to our customers
• Reducing problems
• Eliminating the occasional customer complaints and improving customer satisfaction
• Confirming that the company’s processes are efficient

In order to implement this Quality Policy, our company has adopted the following principles:

• Every employee is responsible for the quality of his / her work
• All employees are fully familiar with the company’s Quality Management System and ensure its implementation, under the supervision and guidance of the Management and the Quality Management Officer
• The company provides all the necessary means (equipment, materials, training) for the implementation of the Quality Policy
• All actions which may affect quality are planned and implemented in accordance with the procedures of the Quality Management System
• All audit elements are analyzed and used as part of the continuous effort to improve the Quality Management System
• Our company has appointed a Quality Management Officer who reports to Management and has the authority and organizational independence to ensure that the Quality Management System of the Company is operational and maintained in accordance with ISO 9001: 2015

For Quantos S.A., Antonios Spinakis, CEO